Home / How We Work
Five stages.
Zero surprises.
Our 5-stage outsourcing process — one of the most pressing concerns clients have while outsourcing is whether the partner has the infrastructure, resources, expertise and experience to deliver better results. Ours is built to prove it.
CONCERN — 01
Do they have the required infrastructure, resources, expertise and experience to provide better results?
CONCERN — 02
What is the work approach followed by the outsourcing company — and can you expect better results?
The process
From first call to steady state.
01
Establish Contact
You fill the inquiry form — our sales team calls or emails you back.
- You fill the inquiry form
- The sales team calls or emails you
02
Requirement Analysis
We build a shared understanding of the work before anyone commits.
- High-level understanding of requirements
- Ballpark estimate (where possible)
- Approval to go ahead
- Detailed understanding of your requirements
- Execute a pilot project (if required)
03
Pricing & Contracting
Commercials agreed in writing before work begins.
- Confirm pricing
- Proposal where required
- Contracting & SLA sign-off
04
Project Initiation
Your team is deployed, trained and introduced.
- Resource deployment & training
- Project kick-off meeting
05
Project Steady State
Delivery runs to the SLA — measured, reported, improved.
- Project execution & management
- On-going reporting & feedback
Ready to run a pilot?
A bounded first project — scoped, estimated and delivered to your SLA before any contract.
